Reference

fila88 Privacy Policy for your account data

Our fila88 Privacy Policy explains how we handle account details, device signals, support requests and wallet references for DANA, OVO, GoPay and QRIS.

Account clarityWallet recordsCookie choicesPolicy requests
fila88 fila88 Privacy Policy for your account data
CONTACT PATH

Get policy help beside your cashier

A clear support route helps when you want to understand a data entry, correct an account detail or check a wallet reference.

Account request Use the support path from your signed-in account when you need a copy of…
Wallet question Include the DANA, OVO, GoPay or QRIS receipt reference when asking about transaction data…
Login concern If a device or phone verification event looks unfamiliar, report it through the account…
ACCOUNT SAFETY

What our data controls mean for you

We designed this Privacy Policy around practical account actions rather than vague promises.

Account details

We use your phone number, verification state and account settings to provide account access, confirm ownership and respond to requests…

Device signals

Browser type, device details and sign-in events can be assessed when access changes suddenly.

Cookie controls

Cookies can keep your session and language preference available on mobile or desktop.

Retention period

We keep account, support and transaction references for the period needed for security, service records or legal duties.

Request changes

You can ask us to access, correct or delete eligible personal data through the signed-in support path.

Policy contact

For a Privacy Policy question, describe the exact section or data type in your support request.

Your fila88 Privacy Policy questions

These answers address the searches we receive about personal data, wallet references, cookies and account requests. If your question concerns a specific receipt, device or phone verification event, use the signed-in support path so we can check the relevant record.

The fila88 Privacy Policy covers account details, phone verification, device signals, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

No. We may retain a payment reference, amount, status or receipt detail needed to match activity to your account, but our policy does not require your DANA, OVO or bank password.

Sign in, open the support link beside the cashier area and request a copy of your personal data. Use the phone number attached to the account so we can confirm the request.

Yes, where applicable. Send a correction request through the signed-in account support path, identify the incorrect field and complete phone verification if we need to confirm account ownership.

Cookies can retain login continuity and browser preferences. You can restrict or remove them through your browser controls, but some account steps may need to be repeated afterward.

We retain payment references for operational checks, security work or legal duties. Once the relevant reason ends, the record is removed or anonymised according to our retention process.

You may request deletion of eligible personal data through support. We first assess account ownership and any continuing security or legal reason that may require a limited record to remain.